Welcome to The Wrist Aura

At The Wrist Aura, we believe an informed customer is a happy customer. Our mission is to provide complete transparency and confidence while you shop with us. From detailed watch information to secure delivery and customer support, we are here to make your shopping experience smooth, reliable, and satisfying.

Product Information

Detailed Watch Descriptions

Each watch on TheWristAura.store includes clear information about its design, specifications, materials, movement, features, and available variants.

We recommend reviewing the complete product information carefully before placing your order.

High-Quality Images

We provide multiple high-quality images so you can view each watch from different angles and better understand its dial, case, strap or bracelet, finishing, and overall design.

Please note that slight variations in color may occur due to lighting conditions, photography, or individual screen settings.

Watch Specifications

Depending on the product, specifications may include:

• Case size

• Dial design

• Movement type

• Strap or bracelet

• Case material

• Watch features

• Available variants

• Care instructions

Shipping & Delivery

Order Processing

Orders are generally dispatched within 1–3 business days.

Orders placed on weekends or public holidays are processed on the next working day.

Shipping Options

We offer standard shipping across India. Delivery timelines may vary depending on your location, courier service, and other logistical factors.

Order Tracking

Once your watch has been shipped, you will receive tracking details via email or SMS, where applicable, so you can monitor your order.

Shipping Issues

If your order is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible so we can assist you with the issue.

Returns & Exchanges

Return Policy

We accept returns within 7 days of delivery for eligible products.

The watch must be unused, unworn, and returned in its original condition with all original packaging, tags, accessories, and documentation intact.

Exchange Process

If you receive an incorrect, defective, or damaged watch, please contact our support team within the applicable return period.

Exchange requests are subject to product availability and inspection.

Refunds

Approved refunds are processed to the original payment method within 5–7 business days after the returned product has been received and inspected.

Shipping charges may be non-refundable, where applicable.

Payment Methods & Security

Accepted Payment Options

We may accept:

• Credit & Debit Cards

• UPI

• Net Banking

• Digital Wallets

• Cash on Delivery (COD), where available

Secure Checkout

We take appropriate security measures to help protect your personal and payment information during the checkout process.

Watch Care

To maintain the appearance and performance of your watch, we recommend following the care instructions provided with the product.

Avoid exposing the watch to water, moisture, chemicals, extreme temperatures, or physical impact beyond the product's specified capabilities.

For watches without a specified water-resistance rating, avoid contact with water and moisture.

Gift Services

Make your purchase special with our gift options, where available.

You may be able to send a watch directly to someone special and include a personalized message.

Customer Support

We are always here to help with orders, product questions, delivery concerns, returns, exchanges, or feedback.

• Email: Royalsolecare@gmail.com

• Phone / WhatsApp: +91 98763 70073

• Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM

• Response Time: Within 24 business hours

International Shipping

Currently, The Wrist Aura ships within India only.

International shipping options may be introduced in the future.

Stay Connected

Follow The Wrist Aura on social media for:

• New watch arrivals

• New collection launches

• Exclusive offers

• Watch updates

• Style inspiration

Feedback & Suggestions

Your feedback matters to us.

If you have any questions, suggestions, or comments about our watches or shopping experience, please feel free to contact our support team.

We are continuously working to improve The Wrist Aura and provide our customers with a better shopping experience.

Thank You for Choosing The Wrist Aura

Your satisfaction is our priority, and we look forward to serving you again.

The Wrist Aura — Time, Style & Presence.